A Positive Customer Experience: How Avery’s Plumbing Went Above and Beyond

We recently received a wonderful review from a customer named Holt. Holt was very pleased with the service they received from our team, and we wanted to share their story with our blog readers.

Holt’s tankless water heater had stopped working, and they needed it repaired as soon as possible. They called our company and spoke to Jay, who scheduled an appointment for the next day.

When Kendall and Aaron arrived, they were very professional and prompt. They inspected Holt’s water heater and provided a fair and reasonable quote for a new one. Holt was happy with the quote and decided to have the work done.

Jay, the owner of our company, called Holt later that day to check on them. He also took the time to talk to Holt about their wife’s battle with cancer. Jay’s compassion and understanding meant a lot to Holt, and they felt very supported by our team.

The new water heater was installed the following day, and Holt was very happy with the results. They said that our team went above and beyond to provide them with a great experience.

We are so grateful for Holt’s kind words and positive review. We are always striving to provide our customers with the best possible service, and it is heartwarming to hear that we have exceeded their expectations.

We would like to thank Kendall, Aaron, and Jay for their hard work and dedication. We are proud to have such a talented and compassionate team on our staff.

Thank you again, Holt, for your review and for your business! We look forward to serving you again in the future.

We are committed to providing our customers with the best possible service. If you have any questions or need to schedule an appointment, please contact us today or send us a DM on Facebook.


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